Can I also speak with you 1:1?
Yes, you can book a slot here to speak with one of our team members – we’ll walk you through how holidayheroes PRO works.
How can I contact support?
Fastest way: Call us at +49 (0) 89 12 08 03 01 (Mon–Fri 9–17h, Sat 9–16h) or use the live chat inside the platform.
Alternatively, contact us via the contact form or email us: – General questions: service@holidayheroespro.com – Registration & account: partner@holidayheroespro.com
Is there an emergency number or support in case of problems?
Yes. If something goes wrong during the trip – just before departure or on-site – our team is available directly via WhatsApp.
Are there any materials to get started?
After registering, you’ll receive weekly tips and tutorials via email. You can also book a quick training with one of our team members anytime.
How do I stay updated on new features?
We keep you regularly informed via email and inside the platform about updates, new features, and launches.