Contact

Contact us by phone

Phone: +49 (0) 89 12 08 03 01

Hours: Monday to Friday, 9am to 5pm

Offers, bookings, and service

You can reach us at any time using the contact form

For general questions, please send an email to service@holidayheroespro.com

If you need urgent help, for example, at the airport or directly at the hotel, please write to us via WhatsApp

Registration and holidayheroes PRO account

If you have any questions about registration or your PRO account, please send an email to: partner@holidayheroespro.com

Top questions from travel professionals

What can I book on holidayheroes PRO?

Travel packages combining flights and hotels dynamically – including low-cost carriers, city trips, and off-the-beaten-path destinations.

holidayheroes PRO uses smart AI to suggest offers in seconds – based on travel data, preferences, and budget.
Instead of fixed allotments, you get live-combined packages from all available airlines and hotels – ready to book. Everything is customizable with just one click: luggage, flex options, services, duration.
Also, the margin is fully under your control, based on your own price strategy you decide.

Yes. Registration and usage are currently 100% free.

Go to app.holidayheroespro.com or click on ‘Register now’ on our website. Fill out the form. You’ll automatically receive a welcome email including a contract signed by us. Simple as that!

Easy: If your agency is already registered on holidayheroes PRO, just use the invitation link provided by your agency manager. Open the link, fill out the form – and you’re in.

Yes. We are a licensed tour operator with insolvency protection under German travel law.

No. The platform is intuitive and self-explanatory. Register in 2 minutes, send your first offer in 3. We also run regular webinars and are here to support you anytime.

Let’s revolutionize the leisure travel industry together!

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